Frequently Asked Questions

I provide a range of services. I specialise in:

• HR: employment law and compliance; HR policy development; employee relations and performance management; training and development; HR systems and data management; health and wellbeing initiatives.
• Recruitment: creating recruitment strategies; managing job postings; candidate screening; carrying out interviews and managing selection processes; writing job descriptions; obtaining references.
• Finance: maintaining accurate financial records; invoice processing and accounts payable/receivable; internal financial controls and financial compliance; bank reconciliations and expense tracking.
• Sales administration: CRM management; order processing and sales support; customer communication and follow ups; team support and coordination.
• General business support: operations and process management; project management; compliance and risk management; communication and stakeholder relations; sales and marketing support; procurement and supplier management.
• Proofreading: business and financial documents; corporate communications and marketing materials; HR and policy documents; reports and proposals; digital content.

Rosehill Solutions enhances business efficiency by streamlining essential functions, reducing administrative burdens, and improving productivity. We provide expert support in HR processes, financial administration, sales operations, and general business tasks, allowing companies to focus on strategic growth rather than time-consuming paperwork. Additionally, our proofreading services ensure all business documents are polished, professional, and error-free. By outsourcing these responsibilities, businesses save time, lower costs, and operate more effectively without the expense of hiring full-time staff. Our flexible support allows companies to scale services up or down based on their needs, ensuring agility and efficiency at every stage.

My pricing is flexible based on your needs. I offer hourly rates, project-based pricing, and discounted packages for ongoing support. Let’s discuss a plan that works best for your business!

I offer both options. If you need ongoing support, an hourly rate may be best. If you have a specific project, I can provide a fixed price for a defined scope of work.

I have 14 years of experience helping businesses stay organised and efficient, 11 of which was spent running the HR/admin/finance functions for my own business. My expertise covers various industries, and I tailor my approach to meet your unique needs.

With extensive experience in administrative support, I have developed a versatile skill set that allows me to seamlessly manage a variety of business functions. Over the years, I have worked across HR, finance, recruitment, and general business administration, ensuring efficient operations and strategic organisation.

My adaptability is one of my greatest strengths—I thrive in fast-paced environments and can easily shift between different roles based on business needs. Whether it’s crafting comprehensive HR policies, leading internal recruitment processes, managing finance administration, or overseeing day-to-day business operations, I approach each task with precision, efficiency, and professionalism.

Having worked within various industries, I understand that every business is unique, which is why I tailor my approach to align with specific organisational goals. My expertise allows me to anticipate challenges, implement streamlined solutions, and maintain meticulous attention to detail, ensuring compliance, accuracy, and productivity in all administrative functions.

By combining strategic thinking, organisational skills, and a proactive mindset, I deliver reliable, high-quality support that optimises business processes and enhances operational efficiency.

I have experience using Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, to efficiently manage administrative tasks, document preparation and business communication.

I am also familiar with QuickBooks and Sage Intacct, enabling me to assist with financial record-keeping, bookkeeping, invoice processing and budget management.

By combining my knowledge of these, I am able to optimise workflow efficiency, maintain financial precision, and enhance administrative productivity, supporting businesses in their day-to-day operations.

I take data protection seriously. Your information is handled with strict confidentiality, and I use secure systems to safeguard sensitive data.

• ✅ Secure Systems & Software: I use encrypted platforms and trusted software to store and manage data.
• ✅ Confidentiality Agreements: I’m happy to sign a Non-Disclosure Agreement (NDA) for additional assurance.
• ✅ Access Control Measures: I implement password protection and secure logins for all accounts and documents.
• ✅ Regular Data Backups: I perform routine backups using secure cloud storage and encrypted drives.
• ✅ Compliance with Privacy Regulations: I stay informed about GDPR and other relevant data protection laws.
• ✅ Safe Communication Channels: All client communication is done through secure email or encrypted messaging apps.

I communicate regularly via email, phone or preferred messaging platforms – Whatsapp, Microsoft Teams, etc. I ensure updates are clear and that tasks align with your expectations.

It depends on the complexity of the task, but I always strive to meet deadlines efficiently. Urgent requests can be prioritized upon agreement.